Technical Support Database

Welcome to the Activeworlds Technical Support Database. Here you will find a list of different technical support fixes and suggestions in order to help you get your Activeworlds software running smoothly!

 

SUPPORT AND SITE DATABASE SEARCH

General Crashes & Illegal Exceptions

Unable to Load Console

Scrolling problem / Chat text problem

Riptide crashes

Riched32.dll & Riched20.dll

Reason 19

Proxy & Firewall Settings (Educational Universe)

Proxy and Firewall Settings

Password (emailed)

Macintosh - Right Mouse Click

Macintosh Client

Linux Server Problem - Cannot resolve Universe Host

Linux Client

Reason 6 (Internet Explorer)

Error 26

DirectX Diagnosis

DirectX

Setting AW Debug

Corrupt Cache

Beta Testing

AOL Connection

Error 12167